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Date Added: Sun 04/04/2021

Host/Hostess, Frank & Albert's Restaurant - Arizona Biltmore Resort

Phoenix, AZ, US
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Job Type: Permanent, FullTime

Hilton has been recognized as the #1 Best Company to Work ForĀ® in the U.S. by Great Place to Work and Fortune magazine for 2019. This is our fourth consecutive year of recognition on the top 100 list and we are the first hospitality company to reach the #1 ranking in the list's 21 year history! What are you waiting for? Please read the information below, and submit your application!

Frank and Albert's Restaurant, located inside the Arizona Biltmore Resort, is looking for Full Time Host / Hostess to join their amazing team! The restaurant is open for breakfast, lunch, and dinner 7 days a week.

This position is a Full Time position requiring full availability to include w eekends & holidays.

The position pays $13 per hour.


What will I be doing?

As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

    - Welcome guests and ascertain their dining needs
    - Seat guests and manage the seating chart using open table
    - Cross Train as needed with Food running and bussing tables
    - Monitor restaurant activity to determine seating and dining flow
    - Perform opening and closing duties, as needed
    - Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
    - Ensure knowledge of menu
    - Respond to guest inquiries and requests in a timely, friendly and efficient manner
    - Assist fellow team members and other departments wherever necessary to maintain positive working relationships

Key Words: Host, Hostess, Restaurant host, Resort, Food & Beverage, fine dining hostWhat are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

    -Hospitality - We're passionate about delivering exceptional guest experiences.
    -Integrity - We do the right thing, all the time.
    -Leadership - We're leaders in our industry and in our communities.
    -Teamwork - We're team players in everything we do.
    -Ownership - We're the owners of our actions and decisions.
    -Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

    -Customer Focus
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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