Anderson Knight is recruiting for an Administrator on behalf of a well-established organisation based in Hillington. This is an excellent opportunity to join a busy and collaborative team, supporting service delivery and engineering operations through effective administration and coordination.
The successful candidate will play a key role in ensuring the smooth running of client and company processes, maintaining accurate records, supporting engineers, and ensuring compliance with internal systems, client requirements, and health & safety standards.
Working Hours: Monday to Friday, 08:30 - 16:30
Salary: £24,968
Key Responsibilities
Health, Safety & Compliance
• Comply with all statutory, company, and regulatory health & safety requirements
• Ensure correct PPE is worn and used where required
• Escalate unresolved issues to management or the H&S Manager
• Ensure all H&S documentation is completed accurately and in line with job requirements
• Liaise with the H&S Manager as required
Administration & Service Support
• Provide administrative support to engineering and service management teams
• Maintain and update client and internal systems with accurate data
• Support engineers with day-to-day administration including timesheets, expenses, and job documentation
• Coordinate and raise sub-contractor orders and monitor outstanding purchase orders and unissued parts
• Assist in managing the engineering pool, including coordination of leave with relevant teams
• Ensure all works are tracked through to financial closure in line with company and client guidelines
Client & Operational Support
• Build knowledge of client contracts and service processes
• Communicate regularly with engineers, suppliers, and internal teams to ensure work is completed within SLA targets
• Prepare and update progress/status reports for clients and their systems
• Manage and support processes such as PPMs and case management workflows
• Identify and manage extra works in line with contractual requirements
• Ensure all legislative and compliance documentation is recorded and maintained
Data & Reporting
• Use Excel to manage, analyse, and report on data (including pivot tables and lookups)
• Ensure accurate product coding for reporting and analysis
• Maintain effective filing systems, including scanning and document control
Skills & Experience
• Strong administrative experience, ideally within a service or engineering environment
• Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, data manipulation)
• Excellent organisational skills with the ability to manage multiple tasks and priorities
• Strong communication skills and ability to build relationships across teams
• Ability to work under pressure and meet deadlines
• Customer-focused with a proactive approach
• Knowledge of service industry processes or compliance (e.g. F-Gas) is advantageous but not essential
To apply, you must be proficient in Excel. Please submit your CV in complete confidence