Role: Account Manager
Duration: Full time, permanent role
Salary: £35k-£40k + benefits
Based: Chichester

Solid Recruitment is delighted to be recruiting for an experienced and customer-focused Account Manager to join a successful print business in Chichester, West Sussex. This is a fantastic opportunity for someone passionate about client services and growing key accounts within the industry.

Job Summary for the Account Manager:
As an Account Manager, you will be responsible for managing a portfolio of key client accounts, ensuring high levels of customer satisfaction and driving growth through strong relationships and a deep understanding of printing processes and client needs.

Key Responsibilities:

* Act as the primary liaison between clients and internal teams, ensuring clear communication and timely delivery of products.

* Manage and grow existing accounts by identifying new opportunities.

* Understand client specifications, artwork requirements, and compliance standards.

* Work closely with production, design, and logistics teams to deliver on time and to specification.

* Provide updates to clients regarding order status, lead times, and changes in production schedules.

* Prepare and deliver quotes, proposals, and pricing adjustments.

* Resolve client issues promptly to maintain high satisfaction levels.

* Monitor market trends and competitor activity to spot new business opportunities.

* Keep accurate records of client interactions and account status using CRM systems.

Background for the Account Manager:

* Proven account management experience, ideally within printing, packaging, or manufacturing.

* Strong understanding of printing production processes, materials, and industry standards.

* Excellent communication, negotiation, and interpersonal skills.

* Ability to handle multiple projects and meet deadlines in a fast-paced environment.

* Proficiency in CRM software and Microsoft Office Suite.

Preferred Skills:

* Familiarity with silk screen, digital, or offset printing.

* Experience with clients in sectors like food & beverage, pharmaceuticals, or manufacturing.

* Awareness of sustainability trends and compliance within packaging and labelling.

If you're an experienced Account Manager from the label / print / packaging / manufacturing background ready for your next challenge, Solid Recruitment would love to hear from you!
Apply now and take the next step in your career