Customer Service Advisor
Are you someone who thrives in a customer-facing role, enjoys variety in your day, and wants to be part of a business where your contribution genuinely matters? My client is looking for a Customer Service Advisor to join their team at a busy, customer-centric store that serves as the operational heart of their business. If you're ready to combine service excellence with sales success, this could be the role for you.

What's in it for you?:
Salary of £25,500 per annum, plus £500 biannual bonus based on branch performance
A dynamic role where no two days are the same, from helping customers to managing store operations
A supportive team environment with opportunities to work independently and take ownership
A chance to develop your sales skills while delivering top-tier customer service
Keyholder responsibilities and the opportunity to step up in the absence of managementWhat you'll need to succeed:
Strong verbal and written communication skills
Confidence in speaking with customers both face to face and over the phone
A proactive attitude and the ability to work independently when needed
Comfort working in a small team and adapting to lone working scenarios
Willingness to learn and represent the company's services with prideDay-to-day:
Handling customer enquiries and converting them into sales
Maintaining high standards of cleanliness and presentation in the store
Completing administrative tasks to ensure compliance with procedures
Managing bad debt recovery and adhering to health and safety protocols
Operating a forklift (training provided if needed) and conducting physical rounds of the storeWhy this role?:
You'll be more than just a service advisor, you'll be a key part of the store's success
The role offers a blend of customer service, sales, and operational responsibilities
You'll have the chance to grow within a company that values initiative and reliability
Your efforts directly impact store performance and customer satisfaction
It's a role where your personality and professionalism make a real differenceFor further information, please contact Joe St John at Pertemps London