My Shortlist

Your shortlisted jobs will appear here. To view your shortlist, please login or register

DATE ADDED: Fri 21/09/2018

Call Center Representative

Plymouth, USA


Job Description

An exciting opportunity awaits you with an established and successful organization offering an exceptional compensation package to individuals joining our team. Identifix prides itself in offering employees a welcoming and integrity driven work culture.

The Customer Support Associate is responsible for a variety of job duties and may specialize in designated job tasks based on the departments needs. Some responsibilities include-

  • Strong computer skills including the ability to navigate multiple computer programs at one time
  • Good problem solving and follow through skills
  • Manage inbound calls and provide telephone coverage of customer service lines and technical hotline
  • Must be able to multitask and manage priorities in a fast paced team environment
  • Capability to type notes from phone conversation, at least 40 wpm with minimal errors
  • Document follow-up calls, voicemails and other requests
  • The ability to be organized and able to deal with different types of personalities in a personable manner.
  • Must be able to work 10:30am -7:05pm shift Mon-Fri work week

Job Requirements

  • 2+ years customer service experience - Minimum
  • 2+ years Outbound or inbound call or hotline experience
  • Ability to type 40 wpm
  • Excellent written and Verbal communication skills
  • Highly organized and flexible
  • Ability to work independently
  • Interpersonal communications, and phone etiquette skills
  • Detail Oriented

Role: Call Center Representative
Job Type:
Location: Plymouth,

Apply for this job now.