Our client is seeking a polished, proactive, and people-focused Operations Office Manager to take the lead in running their workplace to the highest standards. This temp-to-perm position is perfect for a natural leader who thrives in fast-paced environments, can keep multiple plates spinning, and knows how to create a welcoming, professional atmosphere for clients and colleagues alike.

You'll be at the operational heartbeat of the business, responsible for overseeing client experience, facilities, team performance, and process efficiency, while driving a culture of excellence across the board.

Key Responsibilities

Build strong relationships with existing clients

Spot opportunities for operational improvements to maintain high standards

Foster a positive, professional workplace culture and support team growth

Lead team meetings, delegate tasks, and oversee performance

Manage supplier and contractor relationships

Oversee client billing and invoicing processes

Ensure facilities are maintained and meet health & safety compliance

Respond promptly to building issues and emergencies

The ideal candidate will:

Lead with a proactive, hands-on approach

Prioritise exceptional client care with clear, confident communication

Bring strong operational and team management experience

Stay calm, adaptable, and composed under pressure

Are relentlessly organised with sharp attention to detail

Build trust quickly and create a warm, professional atmosphere

Take initiative, remain solutions-focused, and confidently manage client-facing events

This is a potential Temp to Perm opportunity that is fully based on site