Surgery Administrator

Location: Based at Ashford & Canterbury site
Job Type: Fixed term, 6 month contract
Salary: £25,600 to £27,334 pro rata
Hours: Shift pattern of 9am to 5pm or 8am to 4pm

About the Role

A fantastic opportunity has arisen for a strong Administrator to join a friendly and professional clinical team. This role is essential in ensuring the smooth and efficient running of surgical services across two sites in Ashford and Canterbury. Providing high quality administrative support to management, nursing staff, consultants and patients.

If you have proven experience in a clinical or healthcare setting, thrive in a fast-paced environment, and take pride in supporting patients throughout their journey, this could be the perfect role for you.

You must be a car driver to be able to work between each site and have a full right to work.

Key Responsibilities

Provide day-to-day administrative support to clinical and management teams
Accurately record patient treatment, day case and inpatient information on relevant systems
Organise, scan and attach documents to patient records
Admit and discharge patients on internal systems, ensuring accurate completion of notes
Liaise with clinical, finance, admin teams and external partners to ensure smooth service delivery
Coordinate the transfer of patient records using NHS PAS/Allscripts and internal systems
Deliver excellent customer care, demonstrating tact, empathy and professionalism
Handle telephone and email enquiries efficiently and confidently
Support ordering of theatre equipment when required
Assist with audits, inspections and general clerical duties
Ensure internal systems are maintained and updatedEssential Requirements

Background in a healthcare or medical environment
Experience managing a busy workload in an administrative role
Strong understanding of information governance and patient confidentiality
Excellent organisational and communication skills
Outstanding customer service skills
Professional and confident telephone manner
Ability to work under pressure and meet deadlinesEmail: (url removed)

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We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles