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DATE ADDED: Thu 01/11/2018

Customer Service Advisor

Northampton, UK

JOB TYPE: Permanent

SALARY: £17000 - £18000/annum + Bonus

Basic £17,000 - £18,000 per annum Salary review every 6 months for the first 2 years with the opportunity to increase your basic salary £500 at a time. Interaction Recruitment is the UK’s fastest growing independent recruiter with offices Nationwide. We are currently working in partnership with our client Staysure who are looking to recruit a number of Customer Service Advisors to join their vibrant and growing teams. With offices in Coventry and Northampton Staysure are a market leader for travel insurance and travel services for the over 50s. They offer award winning insurance products including travel, home, motor, health and life insurance and due to their continued success Staysure need to grow their team. Responsibilities of the Customer Service Advisors: Based in a modern and well equipped contact centre as an Inbound Customer Service Advisor you will be the first point of contact for customers, offering information on queries regarding our client’s products. You will also be required to build great rapport with each client and it is imperative that you deliver excellent levels of customer service throughout. Working in a regulated setting means Agents are responsible for delivering a compliant, professional and personable service. Shifts of a Customer Service Advisor Full time employees are required to work a 37.5 hour including every other Saturday. Staysure operates various shifts which are worked on a rota basis 5/7 within their opening hours which are: 08:30 – 20:00 Monday to Friday 08.30 - 18.00 Saturday 10.00 - 16.00 Sunday About You - Previous experience of working in a customer service related role - Excellent communication skills - Be competent using a PC/keyboard - Be enthusiastic and flexible with the ability to work as part of a team What our client can offer the Inbound Customer Service Advisors: -Contributory pension – if you contribute 2% employer matches this -23 days paid holiday per annum, increasing with length of service -Holiday purchase scheme after 1 years’ service – up to 1 additional week’s leave can be purchased -Private health insurance policy and discounted gym membership -Free European and discounted Worldwide annual travel insurance -Friends and family discount on travel insurance products -Exclusive discounts from leading retailers -Perk Box – Online platform offering discounts at various retail / restaurant outlets -Free hot drinks and weekly fruit drops -Tax-free childcare vouchers If you are passionate about putting customers first, are motivational and inspirational with a passion to succeed then click to APPLY NOW
Role: Customer Service Advisor
Job Type: Permanent
Location: Northampton, Northamptonshire,

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