Ecommerce Manager | Manchester City Centre | Online Fashion | Salary up to £42k Basic | 25 Days holiday, Gym
A growing retail group with a diverse portfolio of brands is seeking an experienced eCommerce Manager to lead digital trading and performance across multiple online stores. This role offers a central city location, hybrid working, and a range of benefits. The ideal candidate will be a commercially-minded eCommerce Manager with a track record of delivering results in a fast-paced environment.

Key Responsibilities

Oversees the daily trading and performance of all eCommerce websites

Delivers against key commercial KPIs including revenue, conversion rate, AOV, and customer experience

Owns the trading calendar and seasonal promotional planning

Utilises tools such as GA4 and Shopify Analytics to make insight-driven decisions

Enhances the onsite journey, focusing on UX, navigation, product presentation, and fulfilment innovations

Manages the development and execution of the brand's app strategy

Ensures product data, pricing, and availability are accurate and up to date across all sites

Collaborates with CRM, marketing, tech, and creative teams to align on content and campaign execution

Leads and develops a team of two eCommerce Executives, providing clear direction and support

Plays a key role in shaping and executing the long-term eCommerce strategy

What We're Looking For

Minimum of 5 years' working in an eCommerce or online trading role, ideally within retail or consumer products

Strong hands-on knowledge with Shopify Plus, including replatforming or site rebuilds

Familiarity with CRM tools such as Klaviyo, Hubspot, or Salesforce

Data-literate, commercially focused, and confident with GA4 and Excel

ERP experience (e.g. Brightpearl or Netsuite) is desirable but not essential

Proven leadership experience with the ability to coach and develop team members

Excellent stakeholder management and ability to coordinate cross-functional teams

A strategic and proactive eCommerce Manager who thrives under pressure

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