Service Desk & Admin Support - Hatfield - £28,000-£32,000 Per Annum

Package Overview:

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Basic Salary: £28,000 - £32,000 per annum (Dependent on experience)

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Full-Time, Permanent Position

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Location: Hatfield

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Hours: Monday to Friday, 8:00am - 5:00pm (1-hour lunch break)

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Annual Leave: 30 days including Bank Holidays

Company Overview - Service Desk & Admin Support

My client is a well-established security solutions provider with over 25 years of experience in designing, installing, maintaining, and supporting high-level security systems. They offer clients expert advice, cutting-edge technology, and exceptional service. As the company continues to expand, they are looking for a reliable and competent Service Desk & Admin Support professional to join their team.

Service Desk & Admin Support - Role and Responsibilities:

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Working closely with the Service Desk & Admin Manager

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Logging service calls, scheduling jobs, and communicating with clients

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Raising purchase orders and ordering parts for new works

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Drafting quotes for services

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Vehicle and fleet management tasks

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Approving engineer timesheets

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Preparing draft Risk Assessments and Method Statements (RAMS)

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Organising hotel, flight, and parking bookings for work-related travel

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Requesting and coordinating permits

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Compiling monthly reports

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Keeping documentation up to date to maintain accreditation standards

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General office administration duties

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Training provided on in-house procedures and specialist software

Service Desk & Admin Support - Skills and Experience Required:

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Previous experience in a similar role within the industry

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Strong working knowledge of Microsoft Word and Excel

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Highly organised with the ability to multitask in a fast-paced environment

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Excellent written and verbal communication skills

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A proactive and detail-oriented approach

Benefits of this Service Desk & Admin Support Position:

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Competitive basic salary of up to £32,000 per annum (DOE)

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Private healthcare (after 6 months' probation)

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Pension scheme (after 3 months' employment)

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Supportive working environment with full training provided

Please send in your CV to be considered for this exciting opportunity