Shop Manager | Romsey, Hampshire

Hours: 37.5 hours, alternate weekends

Salary: Up to £30,000, DOE

Are you an experienced retail leader ready to take ownership of a busy garden centre shop?

We're working with a well-established garden centre group to recruit a Shop Manager to oversee the day-to-day running of their retail shop and food hall. If you're passionate about customer experience and enjoy leading a team in a fast-paced environment, this could be a great opportunity with the bonus of a great work-life balance from no evenings and alternate weekends!

About the Business

Our client is a highly respected garden centre group with a strong heritage and loyal customer base. Their centres are popular destinations for gardening enthusiasts, offering a wide range of plants, gifts, outdoor living products, and expert advice. This is a business that values high standards, teamwork, and strong leadership at the department level.

About the Role

As Shop Manager, you'll take full responsibility for the performance, standards, and smooth operation of the shop and food hall.

Your responsibilities will include:

Overseeing day-to-day retail operations
Leading, motivating, and developing your team
Driving sales performance and profitability
Managing budgets, cost control, and stock levels
Ensuring high standards of product quality and presentation
Maintaining full Health & Safety compliance
Managing staffing levels and rota planning
Handling customer feedback and resolving issues professionally
Working closely with senior management to achieve revenue targets

The Ideal Candidate

We're looking for someone who:

Has led and developed teams successfully
Is confident managing budgets, sales targets, and cost control
Can delegate effectively and prioritise tasks
Has strong problem-solving skills and a proactive mindset
Communicates clearly and confidently with customers and colleagues
Handles complaints professionally and constructively
Maintains high standards of presentation
Can adapt to seasonal demands and changing customer needs

Benefits:

Salary of £30,000 per annum
Life assurance
Option to join enhanced group pension plan
Sociable working hours
Full training and access to an online learning hub
20% employee discount
50% discount on restaurant meals while on shift
31 days annual leave
Free on-site parking
Enhanced Employee Assistance Programme (including family access)
Access to retail discounts, cashback offers, and savings

How to Apply

If you're interested in this role, email me at or call (phone number removed) to find out more