A fast-paced, customer-focused business is seeking a commercially minded HR Manager to lead operational HR and partner closely with leadership. This is a hands-on role with a strong employee relations focus, offering real scope to shape culture and drive people initiatives.

Client Details

Our client is a well-established, multi-site UK organisation with a strong brand presence and a reputation for excellent customer service. With a national footprint and a collaborative head office, they are focused on continued growth, employee engagement, and operational excellence.

Description

Partner with senior leaders to deliver a commercial HR service
Lead on employee relations cases - lower level to complex
Manage end-to-end ER processes including investigations and outcomes
Coach and support line managers on performance management
Drive engagement, culture, and employee experience initiatives
Support succession planning and talent development activities
Oversee onboarding and integration of new employees
Contribute to reward, benefits, and salary review processes
Support payroll processes and ensure accuracy/compliance
Lead or contribute to HR projects and policy development
Promote wellbeing, inclusion, and employee engagement strategiesProfile

A successful Talent Manager should have:

Proven HR generalist experience in fast-paced environments
Strong employee relations expertise (essential)
Background in retail, hospitality, leisure, or similar
Commercial mindset with balanced decision-making
Comfortable working in a fast-paced, reactive environment
Confident coaching and influencing line managers
Experience managing high-volume, reactive workloads
Knowledge of UK employment law
Hands-on, practical, and solutions-focused approach
Strong organisational and communication skills
Resilient, adaptable, and comfortable working autonomouslyJob Offer

Performance and business-related bonus scheme
Long-term incentive/share scheme
Private healthcare and income protection
25 days + bank holidays
Pension contribution
Hybrid working (3 days office, 2 from home)
Career progression opportunities within a growing business