Systems Monitoring Officer
Location: High Wycombe
Salary: £26,800
Hours: Full-time, 37.5 hours, Mon-Fri - office based
Work Location: Office-based
Full time / Permanent

Remarkable Jobs are hiring on behalf of our fantastic client.
We are seeking a Systems Monitoring Officer to join their growing technical operations team in High Wycombe. This is an excellent opportunity for a proactive and detail-driven Systems Monitoring Officer to play a key role in keeping critical systems operating at peak performance.

Systems Monitoring Officer Role:

As a Systems Monitoring Officer, you will be part of a specialist monitoring and maintenance function, responsible for proactively overseeing systems, identifying faults, and supporting engineers to ensure high levels of uptime and service delivery. This Systems Monitoring Officer role sits at the heart of operational excellence.

Systems Monitoring Officer Key Responsibilities:

Monitor live systems and infrastructure for faults and performance issues

Log, track, and escalate faults using internal systems and dashboards

Remotely inspect and assess reported issues and coordinate repairs

Prepare specifications and estimates for minor works and repairs

Support inspections and ensure maintenance quality and compliance

Liaise with engineers, service desk teams, landlords, and commercial teams

Maintain accurate maintenance records and prepare performance reports

Operate within agreed SLAs and maintenance budgets

Support long-term technical monitoring and maintenance planning

What They Are Looking For:

Essential:

Experience in a technical monitoring, systems support, or maintenance-based role

Strong organisational and time management skills

Excellent written and verbal communication

Confident working independently and managing multiple priorities

Proficient in Microsoft Office, particularly Excel

Desirable:

Experience with monitoring systems, smart infrastructure, or camera-based technology

Knowledge of Power BI, Power Query, and SQL (SSMS / T-SQL)

Experience producing or interpreting technical or performance reports

Systems Monitoring Officer Key Attributes:

Methodical and highly detail-focused

Technically curious and proactive

Calm, structured, and reliable

Strong problem-solver

Collaborative team player

If you're ready to take on a varied and rewarding role as a Systems Monitoring Officer, we'd love to hear from you.

Apply now