Please note that the role is based in Par, Cornwall. If you would like to work from home, you will need to be able to access the office to collect your homeworking equipment.
Angel requires operators to work on behalf of some of the biggest charities in the UK, if you have a passion for making a difference and love talking to people then this is the role for you.
Angel manages calls for a wide variety of charities, taking donations on their behalf. We have roles available in our friendly team carrying out important work - rewarding and exciting, you'll be part of something which really makes a difference.
This is a great opportunity to join a growing company working within an exciting sector, a company that also offers fantastic personal development and career opportunities. We are proud to have been awarded Silver as part of Cornwall's Healthy Workplace Programme.
About the Role
If you're a great 'peopleperson' and enjoy talking to people over the phone, this is the job for you! We provide full training on our systems and can help develop those skills.
We offer competitive rates of pay, along with a range of Employee Benefits including an Employee Discount Scheme, Employee Assistance Programme (including support from our own Mental Health First Aiders) and a Training&Development Scheme. Internal promotion opportunities are always available.
Working in our friendly, COVID-19 safe Call Centre
We have roles available working in our call centre based in Par, Cornwall. Come and join our friendly team!
Remote working options also available
We offer the opportunity to work from home (subject to internet connections being satisfactory). Following a short training period at the call centre in Par, we provide you with a laptop, headset and all other essential equipment to be able to work from home.
Hours of work
Variety of Shifts Available
We are looking for full time and part time candidates to work between 20 - 40 hours per week, the shift options can be agreed at interview, but as a general overview our shifts are as follows:
- Monday to Friday: 9am - 6pm / 10am - 7pm / 11am - 8pm
- Lunchtime/afternoon start (i.e. 1pm/2pm) through to 9pm
- Saturday or Sunday : 10am until 4pm / 5pm / 6pm
Working a weekend shift is essential.
We can be flexible with specific days; these discussions will take place following successful interviews.
- 16 - 17 years: £5.31 per hour
- 18 - 20 years: £7.10 per hour
- 21 - 22 years: £8.36 per hour
- 23+: £8.91 per hour
Part-time / full time hours: 20 - 40 per week