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DATE ADDED: Thu 13/09/2018

European Customer Service Advisor

Redditch, UK


JOB TYPE: Permanent

SALARY: £22,000 per annum

European Customer Service Advisor
Customer Service, Customer Care, Telephone, Enquiries processing, Manufacturing, Sales Administration, ERP, Order processing, Logistics, Invoicing, Claims, Quality, Fluent in English.
Salary: circa £22k depending on Experience
Location: Redditch, Worcestershire.
At commutable distance from Bromsgrove, Worcester, Stratford-upon-Avon, Birmingham South, Coventry, Royal Leamington Spa, Kidderminster, Warwickshire, Worcestershire, West Midlands.
Ref: 8045CS

VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 8045CS. Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

*** Car/Bike Owner desirable due to location ***

The Company:
Our client is a well- established international manufacturing company.

Main Duties:
To be accountable for the day to day customer relations and in-house sales back-office.
To provide excellence customer service.

The Role:
- To deal with all enquiries on the daily basis via emails, phones, fax etc…
- To follow up on orders and deliveries, dispatch products as and when required
- To check and follow up on claims
- To liaise with all internal departments as and when required ( Logistics, Accounts, Technical, Quality etc…
- To complete stock entry and manage back orders as well as other general administrative support
- To manage and ensure proactive customers communication
- To keep up to date records
- To address unresolved request

The Candidate:
- Fluent in English to mother tongue standard (Written & Spoken)
- Fluency in another European language would be an advantage
- Excellent customer services skills with confident telephone manners
- Able to work under pressure & in a fast-paced environment
- Adaptable to deal with various tasks/ multitasking
- Team worker as well as able to work alone with good interpersonal skills
- Proactive & adaptable to work under pressure
- IT Literate

*** Car/Bike Owner desirable due to location ***

Salary : circa £22k depending on Experience + Pension Scheme + Life Assurance + 25 days holidays (+ 8 bank holidays).

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

Role: European Customer Service Advisor
Job Type: Permanent
Location: Redditch, West Midlands

Apply for this job now.