Temporary Reception Administrator - Immediate

Location: Belfast
Contract: Temporary
Hours: 37 hours per week, Monday-Friday
Salary: £28,142 per annum (£14.63 per hour)

Ashton Recruitment is currently recruiting for a Temporary Reception Administrator on behalf of our client, Relatives for Justice, a well-respected human rights organisation supporting individuals and families affected by conflict-related bereavement.

This is an excellent opportunity for an organised and professional individual to provide front-of-house and administrative support within a meaningful community-based organisation. The successful candidate will play a key role in ensuring the smooth day-to-day running of reception and administrative services.

Key Responsibilities

• Acting as the first point of contact for visitors, service users and stakeholders
• Managing a busy reception area in a professional and welcoming manner
• Handling incoming calls and directing enquiries appropriately
• Booking appointments and managing diaries
• Accurately recording and updating information using Salesforce CRM
• Maintaining confidential records in line with data protection requirements
• Supporting the wider team with general administrative duties including filing, scanning, post handling and data entry

Essential Criteria

• Previous experience in a reception or administrative role
• Experience using CRM systems, ideally Salesforce
• Strong IT skills including Microsoft Office
• Excellent communication and interpersonal skills
• Ability to handle sensitive information with discretion and empathy
• Strong organisational skills with the ability to prioritise workload

Desirable Criteria

• Experience working within the voluntary or community sector
• Understanding of confidentiality and safeguarding practices

Ashton Recruitment is acting as an Employment Business