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Date Added: Wed 26/05/2021

Outreach Marketing Representative - Entry Level Marketing Position (Immediate Hire) OC

Santa Ana, CA, US
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Company: MELA GROUP

Job Type: Permanent, FullTime

Job Description

Our customer service team has been so thorough and successful with our current client base, that we are now in need of expanding our customer service management team. Each Customer Service Specialist we acquire will be responsible for managing one specific client amongst multiple cities within a twenty-mile radius. Therefore, the Customer Service Specialist must become familiarized with surrounding cities, demographics, and other competitors of the client they are assigned. The growth of our customer service team is driven by delivering real results for our clients. Thus, we seek to employ motivated and high-performing sales professionals with a passion for helping our clients grow and satisfy customers needs.

This is a government-funded position where we enroll individuals on any type of government assistance to receive a FREE wireless phone. We are willing to train highly motivated people from customer service positions into entry-level management roles. Openings are ideal for graduates or professionals with customer service experience looking for a rewarding career change. You must have a minimum associate degree in general studies, or relevant experience to qualify!

Responsibilities

  • Develop and execute a market/territory guide to exceed revenue and growth objectives
  • Work within a team and deliver results that meet the companys standards
  • Ensure that our clients receive the highest level of sales and provide the best customer service to each and every one of our customers
  • Study and maintain an elite level of knowledge to provide customers with all options and promotional offerings
  • Exceed target sales for the company on a consistent basis
  • Requirements

    Qualifications:
    • High school diploma or equivalent
    • Attention to detail and commitment to program necessities
    • Problem-solving abilities
    • Comfort taking initiative to learn the data needs of the program, determine and generate corresponding data reports, and share findings on an on-going basis
    • Courteous and pleasant manners
    • Customer service and organization skills
    • Good judgment and commitment to ensuring the confidentiality of participants' records
    • Professional demeanor
    • Commitment to good attendance and punctuality
    • Commitment to the agencys mission
    • Experience working with not-for-profit agency/organization

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