An expanding independent insurance brokerage is looking to appoint an Account Handler to join its specialist Business Solutions team, supporting the continued growth of its Technology & Life Science offering. You’ll work with innovative, scaling businesses across SaaS, software, digital health, biotech and MedTech, delivering high-quality service and tailored insurance solutions in a fast-moving environment.

This is a hands-on role where you will support Account Executives, liaise with insurers and take ownership of the day-to-day management of complex commercial risks.

Responsibilities of the Account Handler:

• Handling renewals, mid-term adjustments and quotations, ensuring all information is gathered and processed accurately.
• Reviewing client coverage to identify gaps and additional insurance requirements.
• Producing accurate client reports and checking policy documentation to ensure suitability of cover.
• Negotiating with insurers to secure appropriate and competitive terms.
• Maintaining strong insurer relationships to support retention and growth.
• Keeping client records and system data up to date while meeting internal service standards.
• Working collaboratively with Client Managers and internal teams to deliver positive client outcomes.
• Ensuring all activity complies with regulatory requirements and maintaining up-to-date market knowledge.

What we are looking for:

• A background commercial insurance account handling or client service experience within a brokerage, including exposure to complex risks.
• Experience working with technology, life science, SaaS, digital health or other regulated businesses.
• Strong knowledge of Professional Indemnity (ideally Tech PI/E&O), Cyber & Data Protection, D&O, and Employers’ and Public Liability.
• An understanding of renewals, client servicing processes and report writing.
• Knowledge of Product or Clinical Trial Liability and Commercial Combined risks would be advantageous.
• Strong attention to detail, organisation and communication skills.
• A proactive, client-focused approach with the ability to work effectively in a fast-paced environment.
• Acturis experience preferred.

Benefits of the role:

• Competitive salary of £30,000 - £42,000 depending on experience.
• 26 days’ holiday, increasing with length of service.
• Hybrid working.
• Gym membership contribution.
• Health Cash Plan.
• Birthday day off.
• EV Car Scheme.
• Family Travel Insurance.
• Additional employee perks and wellbeing support.

If you are looking to further develop your expertise within the Technology & Life Science space while working in a collaborative and forward-thinking environment, we would welcome a confidential conversation.

Want to know more? For further information please contact one of our specialist consultants and quote job reference NJR16470.