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Date Added: TODAY

Concession Manager

London, UK
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Company: ZACHARY DANIELS

Job Type: Permanent, FullTime

Salary: £30,000 - £35,000 per annum

Concession Manager

Borough Market, London£30,000 - £35,000 per annum (dependent on experience)Full-time | Permanent

Have you got a passion for food? Does a quirky, growing, independent business excite you? If so, Zachary Daniels has an incredible opportunity in the vibrant Borough Market as a Concession Manager.

This is a unique opportunity to lead a specialist Food concept focused on premium, artisanal food products sourced from renowned producers across the UK and Europe. With ambitious expansion plans ahead, this role offers a genuine opportunity to be part of an inspiring growth journey.

The Role

As a Concession Manager, you will take full ownership of the day-to-day running of a busy, high-footfall store in one of London's most iconic food destinations. You will lead from the front, driving commercial performance while delivering an exceptional customer experience.

Key Responsibilities:
  • Oversee daily retail operations, ensuring smooth and efficient store performance

  • Drive sales in a fast-paced environment and inspire your team to exceed targets

  • Lead, coach and motivate your team to deliver outstanding customer service

  • Develop strong product knowledge and ensure your team confidently shares this with customers

  • Manage stock control, conduct regular stock assessments and coordinate with warehouse teams

  • Recruit, train and develop new team members

  • Maintain strong relationships with market management to ensure operational excellence

  • Conduct regular team briefings and performance reviews

  • Implement effective merchandising strategies to maximise visual impact and sales

  • Ensure compliance with all health & safety and operational standards

  • Foster a positive, motivated working environment where the team can thrive

About You

We're looking for a confident, commercially minded retail leader who thrives in a dynamic setting.

  • Minimum 2 years Management experience

  • Available 5 days per week, including weekends

  • Proven ability to drive sales and deliver against KPIs

  • Strong leadership skills with the ability to motivate and develop a team

  • Excellent communication skills with a professional, polished approach

  • Highly organised with strong numerical and analytical ability

  • Proactive, adaptable and solutions-focused

  • Comfortable working under pressure in a busy retail environment

BH35645

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