Reports to: Workshop Controller

Responsible to: Aftersales Manager

Department: Workshop

Salary: £28,000 - £40,000

Summary:

Carry out repairs and routine maintenance on the motorcycles we purchase and retail, diagnose electrical and mechanical issues, list components required to efficiently repair to a road worthy condition. Carry out PDI assessment and evaluation in line with business standards, along with completing the inspections in a timely manner. To ensure workshop cleanliness standards are always met, all Health and Safety policies are adhered too and SBF standards are maintained through the entire motorcycle journey.

Main responsibilities:

* Carrying out PDI checks.

* Completing remedial work on purchased bikes and complete comprehensive vehicle preparation in line with superbike factory retail standards.

* Complete repairs within allocated time, working towards business agreed efficiency and productivity metrics.

* Completing intermediate, routine and major servicing on various bikes for both internal and external customers.

* Provide comprehensive vehicle evaluation and be able to present to customers to review, either via written report, video or in person.

* Complete repairs to company standards, maintain high repair accuracy rate

* Working in-line with company standards of repairs.

* Working in-line with company Health & Safety Guidelines.

* Complete road-testing assessment on various motorcycles, licence dependant.

* Undertake various learning activities in line with market changes and new product launches.

* Ensuring workstations are always kept clean and tidy in line with 5s principles and company's housekeeping policy.

* Any other duties within the post holder's competence as requested.

Person Specification

Qualifications/ Education

Essential

* GCSE English & Maths at Grade C or Grade 4 and above or equivalent

Desirable

* Full motorcycle licence

* Restricted motorcycle license

* Motor vehicle qualifications

* Engineering qualifications

* Dealer specific qualifications

Experience

Essential

* Experience of using MS Office; Word, excel, Teams and Outlook

Desirable

* Motorcycle background

* Using hand tools

* Use of diagnostic software (TEXA)

* Previous work experience

Skills & Knowledge

Essential

* Must have ability to prioritise tasks and work well under pressure

* Time Management skills

* Effective problem-solving skills applied when diagnosing mechanical and electrical faults

Desirable

* An understanding of the Motorcycle industry.

* Demonstrable mechanical knowledge of modern motorcycles.

* Basic understanding of IT systems and Office 365

Personal Attributes

Essential

Self-motivated

High level of attention to detail.

Team player who demonstrates a high level of commitment and adopts a flexible and positive attitude

Passion for motorcycles and mechanics

Working Pattern

41.25 hours per week on site

Monday to Friday

Working one in four Saturdays