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Date Added: Fri 16/09/2022

Equipment Hire Controller

Manchester, UK
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Company: PROSPECT PERSONNEL

Job Type: Permanent, FullTime

Salary: £28,500 per annum

Are you an outgoing and upbeat individual with great organisational and customer service skills?Our well known market leader client are currently hiring for an Equipment Hire Controller candidate with great interpersonal skills who will inform customers on products and win the hire within the store. Working as a concession, you will be the representation of the highly successful company.The purpose of the role will be to assist the members of the public who are looking to hire from the range of products that our client offers. You will advise on product suitability over the phone, face to face and via email, it is essential that you're confident in building relationships with both customers, and other employees within the store.

Your responsbillities:

  • Providing customers with the appropriate information & pricing to win the hire and meet KPI'
  • Looking for ways to improve the processes within the hire desk to be more efficient.
  • Overseeing any problems regarding deliveries & collections ensuring resolve in a timely manner
  • Answering any queries should these be verbal or via email in a professional timely manner.
  • Participating in team meetings offering knowledge and suggestions where needed.
  • Escalating any potential issues to the management team.
  • Keeping credit to a minimum, therefore ensuring attention to detail is maintained.

About you:

  • This role is suited to a confident individual who is happy to approach and hold a conversation with customers to result in a sale
  • You need to have strong probelm solving skills to ensure that any issues such as late deliveries can be overcome with ease

Benefits:

  • Competitive salary with career progressionPension Scheme
  • Discretionary Bonus Scheme
  • 24 days annual holiday + bank holidays (increases with service)
  • Simplyhealth Cash Plan (including retail discount scheme)
  • Critical Illness Cover
  • Life Insurance
  • Employee Assistance Programme (EAP)
  • Staff discount on products
Apply Now