Internal Sales Account Manager
Crawley | Permanent | Full-time | Hybrid
£30,000 - £35,000 + Commission (OTE £45,000)

We're looking for an ambitious Internal Sales Account Manager to join a fantastic Crawley-based Company as part of their friendly, collaborative team. This role is all about combining sales growth with excellent customer service. You'll manage day-to-day client relationships, handle their orders and queries, and spot opportunities to upsell, cross-sell, and re-engage lapsed customers.

Working closely with the Business Development Manager, you'll play a vital role in achieving sales targets while making sure every customer receives a first-class service.

What you'll be doing:

Building and managing strong, long-term relationships with customers

Handling daily account management: processing orders, answering queries, and resolving issues promptly and professionally

Identifying and converting upselling and cross-selling opportunities

Re-engaging lapsed clients and developing new business opportunities

Preparing quotes, following up on leads, and closing sales

Supporting marketing campaigns and promoting new products

Keeping account information and customer data accurate and up to date

Collaborating with the Sales Support and Hardware Sales teams to deliver a seamless customer experience

Managing inbound sales calls and enquiries

What we're looking for:

Proven experience in outbound sales and account management

Confidence in growing and maintaining profitable client relationships

A proactive, customer-first approach with strong problem-solving skills

Resilience, positivity, and a passion for hitting sales targets

Excellent communication and teamwork skills

Highly organised with strong attention to detail

What's on offer:

£30,000 - £35,000 basic salary (DOE) + commission (OTE £45,000)

Hybrid working (office in Crawley)

20 days holiday (rising to 23 with service) + bank holidays

Contributory pension scheme

If you're a people-focused sales professional who enjoys building relationships as much as hitting targets, we'd love to hear from you.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK