Avada Hearing Care Centers, an established Hearing Healthcare Practice with multiple locations in the twin cities in MN, is seeking an ambitious professional to join our team as Director of Operations. The successful candidate must have a demonstrated history of driving top line growth and experience managing a variety of positions including sales functions and clinical positions.
Driving sales opportunity creation, revenue growth and organizational development through daily active hands-on management of staff and the achievement of the organization's key performance indicators;
Manage and coordinate patient schedule enhancement programs, establish and coordinate effective sales training programs;
Ensure that all sales opportunities are captured, coordinated and maximized;
Manage all employees in the region. Direct accountability and responsibility for the growth of the practices and the delivery of exemplary customer service;
Assisting with and implementing tactical budget and revenue plans for regional clinics; managing the day-to-day operations of the clinics in the region;
Working with each staff member to ensure that all revenue opportunities are captured, coordinated and maximized;
Participating in the selection of top talent and the sharing of resources for the region;
Establishing and implementing strategies to address and correct variances to key performance indicators; Constantly coaching and observing staff to ensure their development and success.
Some overnight travel to clinics in throughout Region; occasional travel to corporate headquarters
Bachelor's Degree required;
5+ years' prior hands-on sales management and training experience, on a regional basis;
Proven marketing, sales and business growth success with/in a customer-focused business;
Strong understanding of financial return measures and budget/operational management;
Professional oral and written communication skills;
Strong people management and organizational skills;
Proficiency with Microsoft Office software and familiarity with other patient and business systems;
Demonstrated flexibility and successful integration with high-change environments and new business applications.
We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.
From 7 states to now 10 across the country, HearingLife has quickly grown to become a large privately owned hearing health care providers in the US.
Many believe that the reason behind our unprecedented growth is attributed to one main factor - our focus on what is truly right for our patients.
We employ the best professionals in the industry, and provide our patients with the best possible solution to their individual hearing loss. We stay attentive to their needs throughout the relationship which begins at the moment our patient is fitted with a hearing device, and lasts a life-time.
Role: Director of Operations
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