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Date Added: Tue 17/01/2023

Senior Service Desk Engineer

Cambridge, CB2, UK
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Job Type: Permanent, FullTime

Salary: £25000 - £28000/annum profit share & private health clare

Senior Service Desk Engineer / Up to £29,000 / Cambridge

TEC Partners are currently working with an excellent organisation based in Cambridgeshire who are looking to add a Service Desk Engineer to their growing team as they continue to add talented people to the business to achieve their business growth targets.

A day with this business will be varied and interesting and they will look to support you in achieving your full potential in your IT career. You will get a great chance to kickstart your career here and to grow your abilities whilst supporting the business. They strive for great customer service at this business which is a key part of their business.

What they need from you -

Work with various cloud service management tools including Azure Active Directory, Office365, Sharepoint, Mimecast and other client specific applications
Experienced with VMware vSphere 6.5 infrastructure
Previous experience working in a similar IT Helpdesk or Service Desk role.
Strong customer service abilities with both a professional and friendly attitude
Previous experience with Active Directory and Ticketing Systems
To want to learn and develop within the business and enhance your skills
Proven experience providing support by email
An ability to coach or mentor other members of the team and supporting them with both 1st Line or 2nd Line issues.

Why you might be interested in this role -

25 Days holiday plus Bank Holidays, Increasing every 2 years
Company Social events to attend
Profit Share, BUPA Health care and 5% contributory pension
A company that provides great opportunity to progress within your career and opportunities to further your skills

If you are interested in this role and feel you have the relevant experience then feel free to get in touch with Josh at TEC Partners on either or send through your application and we will get back to you as soon as we can with feedback
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