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DATE ADDED: Tue 12/05/2020

Commercial Sales Support Assistant

Hull, UK


JOB TYPE: Permanent, Full Time

SALARY: Competitive

Commercial Sales Support Assistant

Our client is proud to be the world’s leading producer of specialty vegetable fats. Through their unique co-development approach they develop and provide value-adding vegetable oil solutions in close collaboration with their customers, enabling them to achieve long-lasting business results.

By doing so, they solve customer specific needs across many industries including Bakery, Chocolate & Confectionery, Dairy, Foodservice, Infant Nutrition and Personal Care.

Their pioneering spirit and passion for innovation keeps them at the cutting edge of their industry and is what sets them apart. It enables their employees to work in a safe and supportive environment in which they make a genuine impact.

Our client employs more than 3,000 employees globally and with 20 production facilities and customisation plants, and sales offices in over 25 countries spanning six continents we have one of our industries most diverse global footprints.

Our client:

Our client is located in the heart of an area enjoying significant redevelopment and investment.

The Port of Hull is being established as a world-class centre for renewable energy and manufacturing, and at their organisation they feel proud to be part of this important industrial renaissance for Yorkshire and the UK.

At their recently upgraded site at King George Dock they operate the UK’s largest refinery for edible oils and fats. They supply businesses in the sectors of food manufacturing, baking, Foodservice and retail, and they work closely with customers to co-develop bespoke products.

Position: Commercial Sales Support Assistant
Location: Hull, Yorkshire
Job type: Full Time, Permanent
Salary: £Competitive
Benefits: 10% non-contribution pension, Bonus scheme, UK Healthcare scheme, 25 days holidays plus bank holidays, Group life cover, Group income protection scheme, Ride2Work scheme.

About the role:

They are seeking to appoint a Sales Support Assistant. The successful candidate will be responsible for supporting the Foodservice Sales Account Managers and customers, ensuring timely and accurate working whilst providing the highest level of customer service.


Assisting Account Managers with their customer base including;

• price quotation

• contract entry

• contract balances and forecasting using a bespoke entry Forecasting System (they are implementing SAP September 2020).

• Processing orders and quotes for foodservice products for the UK and export.

• Setting up new customer accounts, delivery sites and product links.

• Assisting with overdue invoices, credit and debit notes.

• Managing and communicating sample requests.

• Managing customer complaints.

• Collating oil management kits.

Assisting with their customer Product data – to include;

• The portfolio of private label products for Foodservice from the Hull site.

• Portfolio analysis, portfolio optimization, pack change management and new product introduction and management.

• Pack change and new products artwork.

About you:

• Strong attention to detail.

• Excellent communication and interpersonal skills.

• Able to meet deadlines, time manage and prioritise workloads.

• Problem solving skills.

• Computer literate.

• Customer service experience advantageous.

• Knowledge of SAP highly desirable but not essential.

Our client prohibits discrimination on the basis of race, color, sex, sexual orientation, age, national origin, physical or mental disability, religion, veteran status, and any other class of individuals protected from discrimination under state or federal law in any aspect of the access to, admission, or treatment of students in its programs and activities, or in employment and application for employment.

You may have experience of the following: Customer Service Advisor, Customer Service Assistant, Customer Service Agent, Sales Support, Sales Administrator, Sales Support Executive, Internal Account Manager, Account Executive, Internal Sales, Customer Service Executive, Sales Executive, Customer Service, Customer Services, Administrator, Admin Assistant, Office Administrator, Telesales, Telemarketing, etc.

Ref: 93043
Role: Commercial Sales Support Assistant
Job Type: Permanent, Full Time
Location: Hull, Hull

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