Insurance Accounts Technician

Job Market - Insurance Account

Insurance Accounts Technician - About the role

You will provide day to day support within the Insurance Reconciliation Team, who are responsible for reconciliation of multiple insurer accounts, using manual and automated matching techniques for accounts with a high volume of daily transactions.

Insurance Accounts Technician - Key duties

Reconcile insurer statements

Ensuring the completion of monthly reconciliations, along with research and follow through of unreconciled items for assigned accounts

Responsible for the identification, accounting and reporting of information related to reconciliations performed.

Adhere to the company’s or organisation’s financial policies and procedures

Answer questions and provide assistance to stakeholders, customers, and clients as needed

Review financial transactions and reports within Acturis, ensure all calculations and data entries are correct

Building relationships with internal & external customers

Communicating and interacting effectively with people at all levels

Ensuring adherence to policies, legislative requirements

Delivering first time right service excellence

Establishing and maintaining quality standards in respect of accurate advice and support.

Ability to establish and maintain an effective rapport with all levels of management, staff and external parties

Insurance Accounts Technician - Key requirements

Knowledge / prior use of Acturis would be beneficial

Effective oral and written communications skills

Intermediate knowledge of Excel, Word and PowerPoint

Strong research and problem-solving skills

Organisational skills and planning skills

Problem-solving skills; analytical skills; critical thinking skills;

The ability to ask for help when needed