Job Title: Customer Service Representative
Salary: £21,000 - £23,000
Contract: Permanent, Full Time
Hours: Shift work between the hours of 8:00am and 8:00pm - Plus 1 in 4 Saturdays of 9am - 12pm
Do you have a background in customer service or sales?
Have you got experience with up selling and reaching KPI’s?
Are you good at building relationships? If so, please apply today!
• Previous experience in a similar role (customer service / sales environment)
• Experience with working towards KPI’s
• Excellent communication and relationship building skills
•High attention to detail and ability to multitask
• Responding to warm leads via telephone and email
• Ensure a high level of conversion is reached by chasing leads effectively
• Report to Managers regarding progression of lead conversions.
• Escalate customer queries and complaints when necessary
• Keep company system up to date with relevant data
Large open planned offices
20 days annual leave + bank holidays
Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.