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Date Added: Mon 13/09/2021

Customer Service Representative

Watford, UK
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Company: SMART 10 LTD

Job Type: Permanent, FullTime

Salary: £21000 - £23000

Job Title: Customer Service Representative
Salary: £21,000 - £23,000
Location: Watford
Contract: Permanent, Full Time
Hours: Shift work between the hours of 8:00am and 8:00pm - Plus 1 in 4 Saturdays of 9am - 12pm


Do you have a background in customer service or sales?

Have you got experience with up selling and reaching KPI’s?

Are you good at building relationships? If so, please apply today!


• Previous experience in a similar role (customer service / sales environment)

• Experience with working towards KPI’s

• Excellent communication and relationship building skills

•High attention to detail and ability to multitask


• Responding to warm leads via telephone and email

• Ensure a high level of conversion is reached by chasing leads effectively

• Report to Managers regarding progression of lead conversions.

• Escalate customer queries and complaints when necessary

• Keep company system up to date with relevant data


Training provided
Kitchen facilities
Large open planned offices
20 days annual leave + bank holidays

Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.

Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10’s Privacy Policy as to how we hold your data

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