Porsche Retail Group have an excellent opportunity for a Parts Advisor to work for one of the world's most iconic brands and join the prestigious Porsche Centre West London.  This impressive Centre is a state-of-the-art building with a Barista service coffee bar, close to public transport links, heavily subsidised parking and is located 5 minutes' walk from Chiswick High Road, which is full of shops and restaurants.

Please note:  To be considered for this position, you must have recent experience in a Parts Advisor role for an automotive brand.

About the company
Porsche Retail Group is a wholly owned subsidiary of Porsche Cars Great Britain and are one of the largest Porsche Dealer Groups in the UK, representing five Porsche Centres located in Guildford, Hatfield, Mayfair, Reading and West London. Porsche Retail Group are proud to be one of Best Companies' Top 100 large companies to work for in the UK, as well as a Top 5 company in Automotive, and combine an outstanding working environment with great benefits and an extremely competitive package.

About the role
As a Parts Advisor, you will effectively interpret, order and supply all customer parts requirements, ensuring that the commercial and operational requirements are met at all times.  Responsibilities include:

Customers

Treating all customers in a professional and courteous manner at all times
Ensure that all parts orders are dealt with in the most efficient manner
Take personal responsibility for keeping customers informed of order status
Ensure compliance with GDPR 
Parts

Checking the physical availability of parts
Ensuring items required by service are pre-picked between 48-72 hours before they are required
Communicate on daily basis on parts availability to the Workshop and Front of house
Review parts stock held in Work In Progress (WIP) on a daily basis in order to identify ageing or unusual items
Ensure timely dispatch and delivery of parts where required
Ensure parts records and product information files are kept updated
Ensure stock is located and records updated immediately
Actively participate in perpetual and or annual stock checks
Monitor manufacture KPI's such as Part Purchases and taking action as appropriate
General

Ensure the handling of money is dealt with in a secure manner
Maintain a tight control on sales debtors
Maintain high standards of security
Provide administrative support to the Parts Supervisor and Aftersales team as required
Maintain cost control and maximise full margin
Ensure that the department is kept clean and tidy at all times
Update job knowledge by participating in educational opportunities; reading manufacturers' publications etc.
About the hours & rewards
For the role of Parts Advisor, the hours of work are Monday to Friday 8.00am to 6.00pm and one in four Saturdays.

There is a basic salary on offer from £29,960 per annum, depending on experience, plus bonus of up to £8,000.  You will also receive a fantastic benefits package, including:

25 days holiday per year plus bank holidays
Option of a VW group vehicle at preferential leasing rates  
Private Medical Insurance
DC Pension Scheme
Life Insurance
Staff preferential rates
Employee Discounts Programme
Employee Assistance Programme
How to apply 
Please note that eRecruitSmart is advertising the role of Parts Advisor on behalf of Porsche Retail Group.  Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.

You must have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.

We look forward to hearing from you!

Vehicle, car, motor, showroom, dealership, automotive, parts advisor