Employee Relations Manager - Multi-Site Retail Business

We're partnering with a well-established, fast-paced multi-site retail business in their search for a passionate and commercially-minded Employee Relations Manager. This is a fantastic opportunity to join a thriving people team where you'll lead and shape ER strategy - including both Head Office and store operations.

The Role:

As Employee Relations Manager, you will play a vital role in driving a positive ER culture. You'll act as a trusted advisor to senior stakeholders and leaders across the business, while leading a team of ER Consultants and overseeing high-risk, complex casework. Working closely with the wider HR and People teams, you'll bring consistency, clarity and confidence to all things ER.

What You'll Be Doing:

Lead, manage and develop a team of ER Consultants, offering day-to-day coaching and support

Act as a senior point of escalation for complex ER issues and appeals

Collaborate with leaders across the business to deliver pragmatic, legally sound advice

Drive consistency by chairing case reviews and reviewing ER activity across the estate

Maintain ER data dashboards and contribute to analytics, identifying patterns and solutions

Partner with stakeholders to support restructures, consultations, TUPE and policy changes

Deliver ER training and policy rollouts to upskill line managers and HR colleagues

Liaise with legal on ACAS early conciliation and employment tribunal matters

What We're Looking For:

Previous experience in a similar ER management role, ideally in a retail or multi-site environment

Proven ability to manage and develop a small team

Up-to-date and confident UK employment law knowledge

Strong stakeholder management and influencing skills

Experience handling complex ER issues from investigation through to resolution

Background supporting TUPE, restructures and organisational change

Passion for developing capability in others through training and coaching

Resilient, people-focused and commercially minded in your approach

This is a brilliant opportunity for someone who thrives in a people-first environment, who enjoys both hands-on ER work and leading from the front.

If you're passionate about employee experience, legally confident, and ready to help shape the ER agenda in a well-respected retail business - we'd love to hear from you.

Salary c£65,000 + Bonus, staff discount + Private Medical

Please apply today with your most up to date CV!

BBBH34087