London - Fully Office Based £35,000 per annum

We are currently seeking a Relationship Support Officer (RSO) to join a growing Income Generating Property (IGP) team within a well-established international bank based in London.

This is an excellent opportunity for a banking professional with experience in credit, portfolio support, or relationship management to develop their career within a specialist property finance environment.

As a Relationship Support Officer, you will play a key role in supporting Relationship Managers with the day-to-day management of a client portfolio. You will gain exposure to credit analysis, client servicing, and banking operations, while building strong relationships with both internal teams and external clients.

• Support the preparation and processing of credit proposals, including financial analysis (balance sheet, income statement, cash flow)
• Assist in managing and maintaining a portfolio of Income Generating Property clients
• Monitor account activity, including payments, documentation, and facility performance
• Track and follow up on due dates, renewals, and outstanding documentation
• Provide high-quality client service, responding promptly to client queries via email and phone
• Attend client meetings where required and prepare call reports
• Liaise with internal departments including Operations, Credit, and other stakeholders to ensure smooth service delivery
• Support ongoing account reviews and portfolio monitoring

• Minimum 2 years' experience within a banking environment
• Strong understanding of banking products and financial instruments
• Experience in financial analysis and credit writing
• Good knowledge of legal and financial documentation (e.g. insurance, valuations)
• Excellent communication and stakeholder management skills
• Strong attention to detail and organisational skills
• Proficient in Microsoft Office (Word, Excel)
• University degree or equivalent qualification preferred
• Additional language skills (e.g. Urdu or Punjabi) are advantageous

• A proactive and motivated team player
• Detail-oriented with strong analytical skills
• Able to manage multiple priorities in a fast-paced environment
• Professional, adaptable, and committed to delivering excellent client service

• Salary of £35,000 per annum
• Exposure to specialist property finance and relationship management
• Opportunity to develop within a reputable banking environment
• Collaborative and supportive team culture