One of my local government clients are currently recruiting for a highly organised and customer focused Administrator to support the delivery of day-to-day core housing repairs within the Property Services team. This is a key role in ensuring a smooth and efficient housing repairs service for residents across the borough.

Key Responsibilities:

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Provide technical and administrative support to the housing repairs team

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Receive and manage repair enquiries, requests, and complaints

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Schedule repair works and manage contractor appointments

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Liaise with tenants, contractors, and internal teams to ensure clear communication

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Record, track, and update work orders using internal systems

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Handle resident feedback, escalating complex issues where necessary

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Ensure high standards of customer service and data accuracy

About You:

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Previous experience in administration or customer service (housing or property services experience a plus)

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Strong organisational and communication skills

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Confident using computer systems and databases

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Ability to manage a busy workload and meet deadlines

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A team player with a professional, helpful attitude

If interested in this role please send your CV to Lee-Juan at Coyle Personnel Ltd