Carelink Operator

Location: 184 Kedleston Road, DE22 1GT

Start Date: ASAP

Contract Duration: 1+ Months

Working Hours: Mon - Fri, 09:00 - 17:00, 37 Hours per week

Pay Rate: £ 13.26 per hour 

Job Ref: (phone number removed)

Job Responsibilities

This role involves a range of administrative and clerical duties to support the operations at Kedleston Road Training Centre. Key responsibilities include:

Assessing and analyzing information presented to ensure efficient service delivery.

Maintaining and updating computerised records with accuracy and attention to detail.

Providing support and assistance to the public, ensuring high standards of customer service.

Handling situations calmly and effectively, especially in crisis scenarios.

Working independently while adhering to established protocols and procedures.

Person Specification

The ideal candidate will possess the following skills and attributes:

Strong ability to assess and analyze information.

Calm demeanor and ability to remain composed under pressure.

Proactive and able to work on own initiative.

Experience in public-facing roles with excellent interpersonal skills.

Proficiency in maintaining and updating digital records.

Exceptional oral and written communication skills.

Sympathetic and understanding nature, with a focus on customer care.

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