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DATE ADDED: Tue 02/10/2018

Customer Experience Coordinator

Los Angeles, USA
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COMPANY: LEKFIT

Job Description

Boutique fitness studio based in Los Angeles is seeking a full-time customer experience coordinator. Looking for an enthusiastic candidate that is excited about wellness, fitness and customer service. This position has a large opportunity for growth for the right candidate and is a full time salaried position with full benefits. To be considered for this position, please reply with resume and cover letter stating why you think you would be good fit.

 

ROLES & RESPONSIBILITIES

  • Greet and check in clients using MindBody software

  • Provide high quality customer service and assist with any and all client issues

  • Manage and maintain studio presentation

  • Serve as a brand expert and ambassador

  • Manage all client communications (responding to voicemails, emails, etc.)

  • Assist in shooting social media content

 

QUALIFICATIONS

  • Experience working with MindBody or a similar booking software is required

  • Maintains a positive attitude, is hard working, proactive and friendly

  • Passionate and interested in health and wellness

  • Strong leaderships and communication skills

  • Excellent customer service

  • Ability to problem solve on the fly

  • Ability to prioritize and multitask

  • Ability to stay calm in stressful situations and take criticism

  • Timely and reliable

Company Description
LEKfit is a dance-inspired fitness method founded by celebrity fitness instructor Lauren Kleban. LEKfit is designed to create long and lean muscles by using intervals of low impact, high intensity, fat burning cardio with muscle sculpting techniques created to strengthen and tone. LEKfit offers classes Monday through Sunday in it's LA Studio and also offers monthly memberships to it's online streaming platform LEKfit On Demand.


Role: Customer Experience Coordinator
Job Type:
Location: Los Angeles,

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