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Date Added: YESTERDAY

French Speaking Sales & Customer Service Agent

London, UK
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Company: TEAM JOBS

Job Type: Hourly

Salary: Up to £12.79 per hour

Sales & Customer Service Agent

Hybrid - Canary Wharf, London (full training in office)
£12.79 per hour + uncapped commission

TeamJobs are delighted to be working with a global travel brand who are looking to expand their dynamic sales team. This is a fantastic opportunity for a fluent French and English speaker with a passion for sales and customer experience to join a high-performing, supportive environment where your results are truly rewarded.

This is a sales-driven role where you'll be converting inbound enquiries into bookings, understanding customer needs, and confidently recommending tailored holiday packages. You'll also maximise revenue through upselling and cross-selling, while delivering a seamless and enjoyable customer journey from enquiry through to booking.


What you'll be doing:
  • Converting inbound calls and enquiries into holiday bookings
  • Understanding customer needs and recommending tailored travel options
  • Maximising revenue through upselling additional services and extended stays
  • Managing booking amendments, cancellations and confirmations
  • Following up on leads and supporting outbound activity during peak periods
  • Supporting customers via live chat and online enquiries
  • Maintaining accurate customer records and system updates

What we're looking for:
  • Fluent in French and English (essential)
  • Proven experience in a sales or target-driven environment
  • Confident communicator with strong relationship-building skills
  • Commercially minded with a natural ability to close sales
  • Able to thrive in a fast-paced, high-performance team
  • Organised with strong attention to detail and multitasking ability
  • Experience within travel, hospitality or call centre environments is highly desirable

What's in it for you?
  • Uncapped commission structure with OTE of £3,000 per annum
  • Clear progression opportunities into roles such as Senior Agent, Trainer or Team Manager
  • Full training provided across systems, sales techniques and customer service
  • Hybrid working with a modern Canary Wharf office
  • BUPA Life Insurance, Perkbox and corporate discounts
  • 20 days holiday + bank holidays, increasing with service
  • Regular incentives, prizes and team events

Working hours:

40 hours per week on a rota basis:

  • Monday to Friday: 8am - 7pm
  • Saturday: 8am - 6pm

COMMP

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