Are you passionate about making a tangible difference in the lives of individuals with complex mental health needs? This role offers a unique chance to lead and inspire a dedicated team, ensuring the delivery of a responsive and effective supported housing service.
Key Benefits:
- Impactful Work: Contribute to the well-being and recovery of individuals facing severe mental health challenges.
- Leadership Role: Develop and manage a team of staff and volunteers, fostering a supportive and nurturing environment.
- Professional Growth: Engage in continuous learning and development opportunities, enhancing your skills in housing management and mental health services.
- Collaborative Environment: Work alongside reputable organisations such as NSFT, Adult Social Care, Suffolk County Council, and Housing Associations.
- Comprehensive Support: Benefit from regular high-quality supervision, annual appraisals, and a structured development plan.
Role Responsibilities:
- Team Management: Oversee and develop staff and volunteers, setting achievable objectives aligned with organisational goals.
- Service Delivery: Support the Coastal Housing Manager in day-to-day operations, including rent collection, maintenance reporting, and health and safety checks.
- Client Care: Ensure person-centred support and care plans are established and maintained, addressing safeguarding situations as needed.
- Partnership Building: Establish and maintain positive relationships with service users and partner organisations.
- On-Call Support: Provide out-of-hours on-call support on a rota basis, ensuring continuous service delivery.
Skills and Experience:
- Essential:
- Proven experience in managing supported housing services.
- Expertise in working with individuals with severe mental health issues, including dual diagnosis.
- Strong knowledge of legislative and practice issues related to mental health, housing management, and welfare benefits.
- Demonstrated ability to manage teams effectively and handle conflict positively.
- Excellent communication skills and the ability to build rapport quickly.
- Up-to-date knowledge of adult safeguarding issues and the voluntary or charity care sector.
- Desirable:
- Project management experience.
- H&SC Level 4 or 5 qualification or equivalent.
- Familiarity with Suffolk Mind's ENR model.
Emotional Effort:
- Provide a caring and supportive environment for service users.
- Offer emotional support during times of difficulty or stress.
- Conduct debriefs and support sessions for the team, ensuring a resilient and robust workforce.
This role is ideal for a compassionate and motivated individual looking to make a significant impact in the field of supported housing and mental health services. If you are ready to take on a challenging yet rewarding leadership position, this could be the perfect next step in your career.
