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Date Added: Wed 14/09/2022

Customer Advisor

Salford, UK
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Company: PAGE PERSONNEL SECRETARIAL & BUSINESS SUPPORT

Job Type: Permanent, FullTime

Salary: £19,000 - £20,000 per annum

As a Customer Advisor you will be will be first point of contact to a UK customer base, processing claims in relation to insurance policies.

Client Details

Our client is a leading and well-established insurance business across the UK. They are now looking to expand their team due to business growth with an Customer Advisor to join their office in Salford.

Description

As a Customer Advisor, you will be;

  • Handling inbound calls from a UK customer base
  • Recording and processing customer claims
  • Understanding the customer current situation and providing an appropriate solution
  • Complete all documentation and reports in line with company regulations

Profile

To be successful in this role;

  • Experience within customer service
  • Strong customer focus
  • Self-motivated and enthusiastic
  • Excellent communications, both verbal and written
  • Strong organisational skills
  • Ability to work well within in a team as well as independently
  • Good time management

Job Offer

In return, our client can offer;

  • 28 day's holiday
  • Pension scheme
  • Great working hours, Monday - Friday
  • Excellent career prospects
  • Regular social events
  • Option of hybrid working once completed training period
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