Claimant RTA File Handler

Location: Warrington

Job Type: Full-time | Office-based with 1 day WFH

Hours: 37.5 per week | Monday to Friday

Salary: Up to £30,000 per annum DOE

About the Company

Time Recruitment is delighted to be recruiting for a Claimant RTA File Handler on behalf of a respected legal firm based in Warrington. With over two decades of experience, this firm is recognised for its expertise in personal injury law and its commitment to delivering high-quality legal services across the North West. Conveniently located near Warrington Bank Quay and Warrington Central stations, and with excellent motorway links to the M56 and M62, the office is easily accessible for commuters.

Benefits Package

Company pension scheme
Cycle-to-work scheme
Free flu jabs
Staff referral programme
Company events

Role Overview

This is a full-time position for an experienced RTA File Handler to manage claims through the OIC Portal (Stages 1-3), ensuring compliance and timely progression. The successful candidate will be responsible for handling personal injury claims from inception to settlement.

Key Responsibilities

Setting up new files and inputting accident details into the case management system (Proclaim)
Liaising with clients to take initial instructions
Assessing liability and arranging ATE insurance
Managing claims through the MOJ Portal, including Stage 3 proceedings
Negotiating with third-party insurers to reach settlement
Ensuring all tasks are completed in line with Proclaim task lists
Processing own bills
Handling infant claims and credit hire (desirable but not essential)
Ensuring compliance with the SRA Code of Conduct 2011

Person Specification

We're seeking a confident and detail-oriented legal professional with a strong background in RTA personal injury claims.

Essential Skills & Experience

Proven experience in RTA Personal Injury from inception to settlement
Familiarity with the OIC and MOJ Portals
Proclaim case management experience
Excellent oral and written communication skills
Strong attention to detail and accuracy
Ability to work independently and as part of a team
Commitment to achieving timely settlements and meeting deadlines
Ready to take the next step in your legal career? Apply today through Time Recruitment and join a firm that values professionalism, collaboration and client care