Customer Service Administrator - Alcester
£12.50 - £13.00 per hour | Immediate Start | Temp to Perm Opportunity
Are you an organised and confident communicator with strong customer service skills? Our client in Alcester is seeking a Customer Service Administrator to join their busy team on a temporary basis, with the potential to become permanent.
The Role:
As a Customer Service Administrator, you will be the first point of contact for customers and stakeholders, handling enquiries by phone and email in a professional and friendly manner. You'll play a key role in supporting the order process and ensuring excellent service delivery.
Key Responsibilities:

Answering inbound calls and responding to customer emails
Handling queries relating to orders and providing timely updates
Liaising with stakeholders and customers to resolve issues efficiently
Updating systems accurately and maintaining clear communication records
Supporting general administration within the customer service teamAbout You:

Excellent telephone manner and communication skills (written and verbal)
Confident speaking with customers and stakeholders at all levels
Strong organisational skills with attention to detail
Previous customer service or administration experience preferred
Proficient in Microsoft Office and general IT systemsWhat's on Offer:

£12.50 - £13.00 per hour (depending on experience)
Immediate start available
Potential to become a permanent role for the right candidate
Supportive and friendly working environment📍 Location: Alcester
If you're a customer-focused administrator looking for your next opportunity, apply today to be considered for an immediate start