Claims Handler / Administrator Role

Do you like working as a team in a fast-paced environment? Based in Cardiff, A well-established growing company. This branch covers South Wales & Bristol are part of a UK for the UK's top insurance customers. We need an experienced administrator/ insurance claims handler to join a small office-based team.

You will liaise with insurance clients, customers and with our technicians in the field. You will deal with your own files and caseload from start to finish.

Full training will be given, and this is a challenging role whereby you need to be :

* Be comfortable working alone and in a small team.

* A conscientious and hard worker

* Have excellent communication skills and an excellent telephone manner. You will mainly deal with customers via telephone and email.

* An ability to work under pressure and prioritise your workload

* Excellent computer skills

* Develop working relationships with customers

* Experience in planning and allocation of work to field based staff an advantage.

* A good geographical knowledge of the area as this is essential when planning and arranging technicians' appointments in the field.

* Be enthusiastic and happy to learn technical information about our services therefore gaining more service knowledge.

This is also a great chance to develop marketing skills for social media

Opportunity for further training and site visits.

Hours: 40 per week Monday - Friday. Hours are 8:30-5pm with a 30-minute lunch break.

There is a flexi time system in operation and co-ordination and liaison between other office staff in the team takes place.

If you would like more information, or to apply for this vacancy, please contact Tracey Tripp on (phone number removed).

The reference for this vacancy is Job ID Number (ID: (phone number removed))

We are always looking for candidates for similar positions, so please register your details with us to hear about similar opportunities that you may be interested in.

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