Job Title: Planning Support Officer
Location: North Devon
Contract: Temporary (3 months, with potential for extension)
Rate: £15.66 per hour (Ltd pay)
Hours: Monday to Friday, 9:00 AM - 5:00 PM

About the Role: We are seeking a highly organised Planning Support Officer to join the Development Management Service in North Devon. This is a key support role where you'll be responsible for registering and validating planning applications, supporting planning officers, and ensuring a smooth customer journey for residents and stakeholders. This is a fantastic opportunity for someone with previous planning support experience looking to contribute to a vital local government function.

Key Responsibilities:
Register and validate planning applications in line with national and local guidelines

Manage incoming correspondence and provide front-line customer support

Assist with the processing of consultations, advertisements, and application notifications

Support the preparation of planning agendas, reports, and appeals

Handle Land Charges and site history searches using GIS and planning software

Provide high-quality administrative support across the Development Management team

Promote a strong customer service culture, ensuring all advice is accurate and friendly

Essential Skills and Experience:
Previous experience working in a planning or development management environment

Familiarity with Mastergov and GIS systems

Strong understanding of planning application processes and validation requirements

Excellent IT skills, including MS Office (Excel advantageous)

Strong written and verbal communication skills

Ability to manage a varied workload and meet deadlines with minimal supervision

Minimum of 5 GCSEs (or equivalent) at Grade C or above, including English and Maths