ServiceNow Technical Consultant

Henderson Scott are proudly working in partnership with a SerivceNow Elite partner throughout the UK.

Due to the growth of the business, we are supporting to find a Senior ServiceNow Technical Consultant at their office in Warwickshire on a full time permanent basis.

Please note - due to the nature of the projects, up to 3 days on site is a requirement and must have full right to work in the UK (No sponsorship available)

The Role:

• Understand and implement ServiceNow platform architecture solutions.
• Working on multiple implementation projects within ITSM.
• Collaborate with architects and clients to define technical requirements.
• Develop designs aligned with requirements.
• Review requirements for accurate estimation and resolve application issues.
• Conduct sprint activities and prioritise tasks.
• Translate requirements into user stories.
• Provide solutions for issues and report status to the Project Manager.
• Manage risks and ensure high-quality deployment.
• Identify improvement opportunities.

About You:

• Experience working with multiple Servicenow modules.
• Relevant ServiceNow certifications (CSA, CIS - ITSM, ITILv3 advantageous)
• ITIL process definition and integration solutions knowledge.
• Experience leading ITSM implementation projects and ServiceNow life-cycle implementations.
• Expertise in ServiceNow deployments, ITSM migrations, upgrades, and integration with third-party tools.
• Strong ITIL process knowledge and ability to align with customer requirements and industry standards.
• Excellent communicator, both written and verbal.
• Strong team management skills and highly organised.

How to Apply:

Please send over you updated CV to be considered for this role.