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DATE ADDED: Sat 06/10/2018

Sales Counselor

Pittsburgh, USA
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COMPANY: BROOKDALE

Job Description
Full Time Sales Counselor First Shift Brookdale Mt. Lebanon 1050 McNeilly Road Pittsburgh , PA 15226 Job #: BSL69553 Brookdale. Bringing new life to senior living. Job Summary: Under limited supervision, receives walk-in/call-in visitors and uses software systems to identify and contact leads provided by the Business Development Coordinator and current community residents. Effectively explains and demonstrates to prospective residents and their families the benefits of residing and receiving care at the community. Communicates sales and contractual information and closes contract sales to maintain and improve occupancy levels. Solicits assistance of community staff to promote and explain community services, practices, policies, pricing and other information necessary to close the sale. Your responsibilities: * Routinely reviews software databases to identify and follow-up on leads from all sources. * Calls a lead and obtains additional information on personal residential and care needs. * Encourages prospective residents and families to make wait list deposits. * Meets established goals regarding contacts and tours to achieve desired sales goals. * Enters updated prospective resident information and status of relationship into the lead management system. * Maintains positive and understanding relationships with current residents and their family. * Cultivate leads with current residents through positive interaction and interest in activities and concerns. * Assists in planning, sponsoring, organizing, and executing special events to inform and attract referrals and prospects to visit community. * Communicates community features to best compete with competitor s strengths and weaknesses. * Conducts personal tours of communities for prospective residents and family. * Schedules meetings with staff department heads as requested or as deemed necessary to effectively convince potential residents of abilities to meet their residential and care needs. * Understands needs of potential residents to highlight community features that will satisfy them. * Explains fee structure in a manner that will be most meaningful and that will clearly reflect the benefits of prospective resident s choices. Explains the physical and financial assessment processes to prospects and coordinates required staff interviews and credit checks. * Closes contractual arrangements. Communicates availability of units and status of waiting lists. * Requests assistance of marketing assistant when appropriate to coordinate needs relating to logistics of new resident moves including such things as transference of keys, furniture move-in coordination, unit preparation, new resident orientation and welcoming, etc. * May provide input regarding the development of promotional brochures, videos and mailings as used in networking referrals and marketing to prospective residents. * Prepares written reports and communicates status of current success in a clear and concise manner.Required skills and qualifications: 
* A Bachelor"s degree or equivalent in coursework and related experience is required. 
* Minimum of five years of progressive experience in the real estate or health care field including experience in such areas as promotion, public relations, or admissions, including a minimum of two years with a proven sales or promotion track record. 
* Prior experience selling or promoting senior residential and health care services is highly preferred.
* Reliable car transportation with insurance, plus a valid driver"s license.

If you"re a Brookdale associate, please consider referring someone through the Good People Program! 

Brookdale is an EOE-(Equal Opportunity Employer) and drug-free workplace. 

Brookdale offers a number of benefits to full-time associates including, but not limited to: medical, dental, vision, disability, life, paid time off, educational reimbursement. All associates, age 21 and older, are eligible to participate in the 401(k) retirement savings plan. 

Company Description
Let's Redefine Senior Living - Opportunity lives here every day.

Our goal at Brookdale is to assist each family during their search for senior living — no matter what stage of the process they are in. Whether you’re just starting the search or you’ve already visited what feels like a million communities, you’ll find what you need in this section to make a thoughtful, well-informed decision about senior living.

Making an important decision, such as this, takes time. But it is possible to make the right one for your family. You don’t have to do it alone though. At Brookdale, we are here to serve you. Our associates help families in the same situation every day. They can answer any questions, talk through any concerns, and provide a listening ear. Often, the hardest part of the process is just getting started, and you’ve already accomplished that. Now we’re just here to help you through the next few steps.

Enriching the lives of those we serve with compassion, respect, excellence and integrity.

Every day is an opportunity for Brookdale associates to deeply connect with people in a profound and personal way. For our residents, we provide comfortable lifestyles and caring environments, with opportunities to improve wellness, fulfill lifelong wishes, and stay connected with friends and loved ones. And for those seeking help and information about senior living, we offer answers to their questions and solutions for meeting the unique and individual needs of each resident and their family.

It all starts with listening to and understanding the unmet needs of those we are talking with; their hopes and uncertainties for themselves or for loved ones. Then we partner with them to determine a solution designed to help enrich their lives. We believe that growing older doesn’t mean the options for enjoying life have to shrink. Our philosophy is that we’re all aging, but that should never keep us from living.


Role: Sales Counselor
Job Type:
Location: Pittsburgh,

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