Rental Service Manager

Location: South West Depot
Hours: 37.5 hours/week, Mon-Fri
Salary: £65,000 DOE
Contract: Full-Time, Permanent
Reports to: Head of Technical

We're looking for a hands-on Rental Service Manager to lead our maintenance and breakdown operations across the fleet. You'll ensure reliability, safety, and compliance, while managing Service Controllers, Engineers, and Technicians to deliver top-notch service across all depots.

Main duties

* Plan, manage, and deliver preventative maintenance and emergency response

* Oversee service standards, procedures, and RAMS compliance

* Lead, coach, and develop the service team

* Monitor KPIs: uptime, response times, first-time fixes

* Act as escalation point for high-impact service issues

* Drive efficiency and continuous improvement

Skills and experience

* Experience as a Service Manager or senior service leader in equipment hire, plant hire, or heavy machinery

* Strong technical knowledge of diesel engines and electrical systems

* Proven ability to lead field-based teams

* Excellent communication and customer skills

* Experience managing maintenance programmes and emergency breakdowns

Benefits

* Bonus scheme

* Training and career development

* Holiday buy & sell scheme

* Company pension

* Private medical scheme (max £100 excess)

* Life assurance & healthcare support

* 23 days holiday + bank holidays (up to 28 with service)

* DBS checks and references required. Must be eligible to work in the UK.

If you are interested please click APPLY now