Job Title: Sole Charge Credit Controller
Location: Redditch, Worcestershire
Salary: Competitive, dependent on experience
Job Type: Full-time, Permanent or Temp to Perm

Our client is a well-established SME operating in the commercial hire sector, serving a wide range of clients across the region. With a strong reputation for reliability and customer service, they are looking to strengthen their finance team with the addition of an experienced Credit Controller.

The Role:
As their Sole Charge Credit Controller, you will take full ownership of the credit control function. This is a hands-on role focusing on the timely collection of payments and accurate allocation of incoming cash. You'll work closely with customers and internal stakeholders to resolve queries efficiently and maintain healthy cash flow.

Key Responsibilities:

Proactively chase outstanding payments via phone, email, and letter
Allocate incoming payments accurately against customer accounts
Maintain and reconcile the aged debt report
Build strong relationships with customers to resolve queries and disputes
Monitor credit limits and assess new account applications
Liaise with internal departments to ensure smooth resolution of billing issues
Prepare reports for management on debtor performance

About You:

Proven experience in credit control, ideally in a sole charge role
Strong communication and negotiation skills
Confident in handling difficult conversations and managing queries professionally
Excellent organisational skills and attention to detail
Good working knowledge of accounting software and Excel
Self-motivated with the ability to work independently

What They Offer:

A supportive and friendly working environment
Autonomy in your role with the opportunity to make real impact
Competitive salary and benefits package
On-site parking and easily accessible location
Early finish on a Friday