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DATE ADDED: Wed 29/01/2020

Luggage Porter

London, UK
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COMPANY: THE LANDMARK LONDON

JOB TYPE: Permanent , Full Time

SALARY: Competitive Salary

The Landmark London is recruiting for a Luggage Porter.

Are you passionate about world class service and you would like to start or continue your career in one of the Leading Hotels of the World?

To thank you for your hard work and loyalty, some of the excellent benefits you will enjoy are:

Competitive salary

28 days paid holiday, including bank holidays (Increased holiday entitlement with length of service)

•Uniform and free dry cleaning for uniforms
•Free meals whilst on duty
•Health checks and life assurance cover - death in service scheme
•Long service awards
•50% discount in our outlets (including sister properties)
•Discounted Accommodation as well as Spa Treatments for team members and their friends & family (including sister properties)
•Recommend a Friend scheme
•Season ticket loan and cycle to work scheme
•Discretionary Hotel Sick Pay after 6 months of service
•Employee Assistance Programme
•Annual Staff Party / GEM Recognition Scheme
•Landmark Development Academy & Sponsorship towards college course fees - conditions apply
•The Landmark Choir

ABOUT THE ROLE

We are currently looking for a passionate Luggage Porter, to join our Concierge Department. This is a fantastic opportunity to join a friendly and welcoming team on a permanent basis, and help us to consistently deliver memorable moments and five star service to our guests and each other.

At The Landmark London, our purpose is to enrich the journeys of our people and our guests and as a Luggage Porter, your main duties will include:

•Escort guests to room using LQA leading standards, promoting all F&B outlets.
•Deliver luggage in line with LQA leading standards, within 10 minutes of guest arrival.
•Page guests as required; deliver messages, packages or other items to guestrooms or other areas of the hotel as required
•Assist departing guests with their luggage and transportation arrangements, by picking up luggage from guest rooms, and checking it, or bringing it to the entrance, loading it in the car, etc, as required by the guest.
•To assist the Concierge on duty as required by answering the telephone, taking messages, providing information, etc as required by the guest

As a Luggage Porter, you will be required to work 40hours per week, on a shift rota.

WHO WE ARE LOOKING FOR

The ideal candidate for this position as Job Title will demonstrate the following company values:

•Respect - I will treat others as I would like to be treated
•Integrity - I will deliver what I promise to deliver
•Continuous Improvement - I will actively seek out opportunities for improvement and take action
•Fun - I will bring positive energy to support a happy environment

We drive our business from the front line, with strong values and vision to support this. We empower our front line team to make decisions and value their input in the operations, with the guidance of Management and Executive teams.

ABOUT THE COMPANY

The Landmark London is a proud member of the Leading Hotels of the World and has recently been recognised as the AA Hotel of the year 2019-20 and one of the Sunday Times top 10 Best Companies to work for in the UK in 2019.

The Landmark London has been awarded as Employer of the year 2019 and holds Platinum status in the 'Investors in People' accreditation.

We drive our business from the front line, with strong values and vision to support this. We empower our front line team to make decisions and value their input in the operations, with the guidance of Management and Executive teams.

If you feel this is the role for you, please apply today!
Required skills: Customer Service, communication See descriptionRole: Luggage Porter Job Type: Permanent , Full TimeLocation: London, England, EnglandApply for this job now.
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