Legal Assistant - Family Law
Location: Redditch
Hours: Full time Monday-Friday and office based
Salary: £DOE

Our established U.K wide legal firm are seeking a family legal assistant to join their friendly team located in Redditch!

Main purpose

To provide secretarial and administrative support to Fee Earner in the Family Deprartment.

Key tasks

Maintaining Fee Earner's diary, arranging meetings and appointments.
Dealing with new enquiries, initiating and completing the setup of new matters, to include all onboarding and due diligent processes, such as identification verification and complying with anti-money laundering regulations.
Diligent typing, printing and processing of dictations.
Organising, e-filing and scanning documents into our Case Management System whilst also maintaining the paper files with accuracy and efficiency.
Managing the billing process, to include generating and coordinating invoices on a monthly basis plus chasing any outstanding payments.
Requesting payments and recording receipts of monies, to include liaising with our Accounts Team.
Opening and archiving all paper and electronic files.
Dealing with routine client correspondence and queries.
Attending to clients both in person and on the telephone in a confident manner with excellent interpersonal skills, demonstrating a high level of customer care.
Dealing with third party agencies, to include Counsel, Courts, Experts and other solicitors.
Ensuring the confidentiality of the client and firm's information and documentation at all times.
Fully conversant with Word, Outlook and Excel with experience of working with electronic Case Management Systems.
Supporting the general administration within the Family Law Team