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Date Added: Fri 20/01/2023

Customer Success Executive

Cranford, TW5, UK
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Company: P3 SEARCH

Job Type: Permanent, FullTime

Salary: £25000 - £27000/annum

Our client is a leading manufacturer of safety technology who are looking to add to their growing sales team with the addition of a Customer Success Executive. Based in their Heathrow office the role will focus on assisting customers; administration and working with the logistics team to ensure completion of orders. The role will offer lots of opportunity for future progression and so we would encourage candidates or recent graduates who are looking for the initial step into a long term career.

The role will look after processing all customers orders within the bespoke CRM system; speaking with customers over the phone or email to guide them through the process until delivery and also assist with quotes. The role will work closely with the logistics and warehouse team monitoring the stock levels and ensuring the goods on order can be processed.

The role will be suited to a candidate with excellent written and verbal communication; a passion for good customer service and ability to work under pressure. Ideally the role would be suited to someone who is looking to generate a long term career having had 12 months in a professional environment or a recent graduate.

The role will be based in their Heathrow office working Monday - Friday; 9am-5.30pm. On offer is a salary of £25,000 - £27,000 per annum plus the opportunity for a quarterly bonus
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