Agricultural Service Manager

Holsworthy | £40,000-£46,000 + KPI Bonus + Company Vehicle + Mobile Phone | Monday-Friday 8am-5:30pm, occasional Saturday 8am-12:30pm | Permanent

Introduction

Acorn by Synergie is recruiting an experienced Agricultural Service Manager for a family-run agricultural and groundcare dealership in Holsworthy. This is a fantastic opportunity for a skilled service professional to oversee a busy workshop, drive efficiency, and deliver the highest standards of customer service. Applications are welcome from candidates willing to relocate within the agricultural sector.

Key Duties

Manage the workshop floor and schedule work for engineers.

Take customer calls, handle queries, and provide updates on repairs.

Mentor and supervise technicians, ensuring quality workmanship.

Enforce health & safety, maintain workshop and yard tidiness.

Conduct internal training and review retail/warranty job cards.

Drive business growth through up-selling services, maintenance contracts, and increasing LOLER & A/C work.

Manage insurance jobs and liaise with manufacturers for warranty approvals.

Monitor and improve workshop efficiency, reduce waste, and meet KPIs.

Maintain vehicle and equipment logs, approve time sheets, and oversee parts delivery coordination.

Communicate with the sales team and provide a point of contact for internal planning.

Follow up with customers post-repair to ensure satisfaction.

Requirements

Proven experience in service management within the agricultural sector.

Strong leadership and mentoring skills.

Knowledge of workshop processes, health & safety, and KPI monitoring.

Excellent communication skills for liaising with customers, staff, and manufacturers.

Ability to drive efficiency, quality control, and profitability.

What We Offer

Competitive salary of £40,000-£46,000 plus KPI bonus.

Company vehicle and mobile phone.

Permanent role with Monday-Friday hours, occasional Saturdays in-season.

Opportunity to lead and develop a service department within a well-established dealership.

Interested?

Apply now or contact the Acorn Holsworthy office for more information.

Acorn by Synergie acts as an employment agency for permanent recruitment