The Best Connection are looking for a Customer Service Advisor for a busy client in Chorley.
Job Role:
- Dealing with different Customer queries every day
- Use our CRM management system to log, track, and update customer inquiries, ensuring all data is accurately recorded and managed for effective resolution.
- Arranging Collections and Raising Credits: Coordinate collections for returns or damaged goods and raise credits as needed to resolve customer concerns regarding invoicing or deliveries.
- Demonstrate high quality customer service.
- The ideal candidate will be goal-oriented and have a deep knowledge on how to provide the best Customer Service whilst keeping up with business requirements in a good time-keeping, organised manner.
(Different shift times varying weekly, as long as 37 hours is completed)
#removed#
#removed#
#removed#
Finishing early on Fridays.
Occasional O/T on Saturdays
Requirements:
- Attention to detail
- Relationship Building
- Self Motivated
- Can-do attitude
- Reliable transportation
