Our client, a leading manufacturing organisation that specialises in providing high-quality products to the industrial sector, and who pride themselves on commitment to excellence and their dynamic work environment, is seeking a proactive and motivated Customer Service Co-ordinator to join their business on a fixed term basis.

Responsibilities:

As a Customer Service Co-ordinator, your role will involve:

Coordinating customer order fulfilment to ensure satisfaction
Liaising with production teams to update customers on delivery statuses
Processing customer sales orders using our ERP system
Raising stock replenishment orders when necessary
Managing and updating customer portals for key accounts
Establishing and maintaining customer price lists
Inputting Bills of Materials (BOMs) for ongoing projects, collaborating with the Commercial & Manufacturing teams

Essential (Knowledge, skills, qualifications, experience):
To thrive in this role, you should have:

A confident and professional demeanour with customers
A self-motivated attitude and willingness to learn
Strong communication skills across all internal departments
Excellent organisational skills with a keen eye for detail
A process-oriented approach, able to work independently or collaboratively

Desirable (Knowledge, skills, qualifications, experience):

Minimum of 3 years' experience in a Customer Service or sales administration role
Proficiency in MS Office applications
Familiarity with ERP systems for order processing
Knowledge or eagerness to learn about Bills of Material
Experience in document control and administration

Technologies:

ERP Systems
MS Office SuiteFTC - 12 Months Maternity cover

How to apply:
Are you ready to take on this exciting opportunity? Send your CV and a cover letter detailing your relevant experience to [email address]. We can't wait to hear from you!

Join us in delivering outstanding customer service and become a valued member of our team!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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